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Privacy Policy

Privacy Policy – Augusta Junk Removal

1. Data Protection and Personal Information Usage

Data protection is of a particularly high priority for the management of Augusta Junk Removal. The use of the internet pages of Augusta Junk Removal is possible without providing personal data; however, if a visitor wishes to utilize specific services via our website, the collection and processing of personal data may become necessary. If such processing is required and there is no statutory basis, we obtain explicit consent from the data subject.

The processing of personal data, such as name, address, e-mail address, and telephone number, will always be conducted in accordance with the General Data Protection Regulation (GDPR) and applicable U.S. data protection laws. This privacy policy is intended to inform users about the nature, scope, and purpose of the data we collect, use, and process. Additionally, data subjects are informed of their rights regarding their personal data.

2. Mobile Data and SMS Compliance

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. We do not sell, trade, or otherwise transfer your personal information to outside parties without prior notification. Specifically:

  • Your consent to receive text messages from us is treated with the utmost confidentiality.
  • We use text messaging for marketing, notifications, and service-related communications only under strict compliance with applicable laws.
  • Your opt-in for text messages is never shared with any third parties for marketing purposes.
  • You can opt out of receiving SMS messages at any time by replying "STOP" to a text message from us. Opting out of marketing messages does not affect necessary service communications, such as appointment confirmations.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. However, we may share your personal data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services. This may include, but is not limited to:

  • Platform providers
  • Phone companies
  • Other vendors who assist in the delivery of text messages

These third parties are not authorized to use your personal data for their own marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

3. Data Collection and Consent

  • Consent cannot be bought, sold, or traded. Augusta Junk Removal does not purchase or obtain contact lists from third parties.
  • We collect only the personal data required to provide services efficiently and do not use deceptive or coercive methods to obtain consent.
  • Users may withdraw consent or request deletion of their data at any time.

4. Data Security and Third-Party Providers

As the controller, Augusta Junk Removal has implemented technical and organizational measures to protect personal data. However, internet-based data transmissions may have security gaps, and absolute protection cannot be guaranteed. Users can provide data through alternative means, such as telephone, if preferred.

If necessary, we may use third-party service providers (e.g., payment processors, text messaging platforms, and marketing tools) to assist with business operations. However, these providers:

  • Are only permitted to process data for Augusta Junk Removal’s operational purposes.
  • Are contractually obligated to protect your personal data.
  • Cannot use your personal data for their own marketing or promotional purposes.

5. Cookies and Tracking Technologies

The Augusta Junk Removal website uses cookies to provide a user-friendly experience. Cookies help us:

  • Recognize returning users and simplify login processes.
  • Store user preferences and enhance website navigation.
  • Track site analytics to improve performance.

Users can manage or disable cookies through their browser settings.

6. Data Retention and Deletion

Personal data is stored only for as long as necessary to fulfill the purposes for which it was collected. Retention periods vary depending on the type of data collected:

  • Customer service records (e.g., inquiries, estimates) are retained for [insert timeframe] before deletion.
  • Marketing data (e.g., SMS opt-ins) is retained only while the user is subscribed and deleted upon opt-out.
  • Billing and transaction records are retained as required by financial regulations.

Users may request data deletion by contacting us directly.

7. Contacting Us

For any questions regarding this privacy policy or data protection inquiries, you may contact us at:

Augusta Junk Removal
1726 Barton Chapel Rd. C
Augusta, GA 30909
Phone: 706-361-4148
Email: augustajunkremovaloffice@gmail.com

Last Updated 3/4/25